Microsoft Dynamics CRM Analytics Foundation
MS made the release of the Microsoft Dynamics CRM Analytics Foundation, a business intelligence solution accelerator for Microsoft Dynamics CRM 3.0 customers and partners, provided for free via download at http://www.codeplex.com/crmanalytics [File size - 94 MB].
With the Analytics Foundation-
· Executives can better track and manage business performance with key performance indicators (KPIs) and Microsoft SharePoint dashboards.
· Managers and employees can create reports quickly and make better decisions with Microsoft Office Excel and Report Builder (part of SQL Server Reporting Services).
· Line-of-business users of Microsoft CRM across sales, marketing, and service can identify new opportunities to grow revenue and increase efficiency with predictive analytics.
…All while allowing IT departments to maximize the use of familiar Microsoft technologies and reduce report maintenance costs. Through the implementation of the Analytics Foundation, end users can become more self-sufficient in creating detailed reports and acting on new customer insights.